Posts Tagged ‘Toronto Landlords’

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Ontario Landlords – How To Attract Good Tenants

Wednesday, October 1st, 2014

 Ontario Landlord Marketing How To Make Your Rentals Attractive For Great Tenants

Great Tenants Want to Rent Attractive Properties. Here’s A Way To Get Tenants To Want to Rent Your Rental Property!

Ontario landlords know the importance of renting to good tenants.

This means landlords need to screen applicants carefully before handing over the keys to their rental unit.

Experienced Ontario landlords know careful tenant screening should also include an Ontario landlord credit check on all potential renters.

How Can I Find Good Tenants?

In order to rent to good tenants you need to be able to attract them to your property and they need to want to rent from you.

This means you need to have a well-maintained and high quality property.

How Can I Make My Rental Property More Attractive For Good Tenants?

A recent post at the Ontario Landlords Forum from a Toronto landlord asked how to improve curb appeal.

Here’s the post:

“I have a multiplex in Toronto that I put a lot of time and money into to make the inside very attractive. I’m in an area where this is a lot of competition for qualified tenants… The problem is the outside of the property isn’t appealing and it turns off a lot of good potential tenant from even wanting to view the inside of the rental. How can I improve the curb appeal of the property without spending a fortune?”

Improve Your Rental Property By Planting Trees and Shrubs

An Alberta landlord replied with the advice of planting trees and shrubs to improve curb appeal. This landlord said after adding some leafy shrubs and a few trees her rental property attracted a lot more applications from interested tenants.

A BC Landlord echoed the opinion and stated that the trees near his rental has attracted a lot of great tenants.

Fortunately, for landlords in Toronto and the GTA planting trees and shrubs is a terrific and affordable options thanks to a program called LEAF.

LEAF – Local Enhancement & Appreciation of Forests

LEAF is a non-profit organization that has been offering a subsidized tree planting program in York Region for the past 18 years.

LEAF offers a full-service planting program to help multi-units in Toronto and York Region plant trees and shrubs on the private property around buildings. This includes a consultation and site assessment with one of our expert arborists and full planting service.

Melissa Williams, Acting Program Manager for LEAF

The Ontario Landlords Association interviewed Melissa Williams for more information on the LEAF program.

We thank Melissa for her enthusiasm to help landlords know about the program and how it can help landlords create attractive rental properties.

1.            Could you tell us how your program can help residential landlords?

LEAF offers a full-service planting program to help multi-units in Toronto and York Region plant trees and shrubs on the private property around buildings at affordable rates. This includes a consultation and site assessment with one of our expert arborists and full planting service. LEAF is a non-profit organization that receives funding to offer this subsidized program for private property plantings. 

Trees and shrubs increase the aesthetic value of your property which in turn can increase property value by as much as 30%! Trees also reduce air and noise pollution, lower summer air temperatures and provide much-needed shade.

2.            Are all landlords in Toronto and York Region eligible for this?

All residential landlords in Toronto and York Region are eligible for the program.

3.           We have lots of members all over Ontario.  

                    Can Mississauga landlords and Ottawa landlords access the program?

At present time we only offer the program in Toronto and York Region. We would recommend that landlords in other cities check with their local municipality or conservation authority to see if similar programs are offered in their area.  

4.            What happens during the consultation/assessment of the property?

During the consultation, a LEAF arborist will assess the site conditions such as soil type, sun exposure and spacing restrictions, and speak with you about what your preferences are in terms of trees and shrubs for the property.

The arborist will then recommend suitable native species that will do well on your property, and determine planting locations with you as well. We would then come back and plant the trees and shrubs for you in either our spring (April-June) or fall (September-November) planting season.

5.            What are the costs involved for the landlord and what does this include?

The cost for the program ranges from $150-$220 per tree, depending on the species selected. This price includes a site consultation with an arborist, a 5-8 foot tall tree, and delivery and planting service.

The full value of this service is approximately $300-$400, and the difference is paid by our funding partners. Native shrubs can also be purchased for $25 each.

6.            How can landlords interested in this opportunity get started?

We recommend visiting our website at www.yourleaf.org/multi-units-and-businesses to learn more about how the program works and to fill out our application form. We can also be reached by email at info@yourleaf.org

Make Your Toronto or York Region Rental Property Look Good!

Toronto and GTA landlords can take advantage of this program to make your rental property more attractive to renters.

Whether you are landlord in Toronto or cities in the GTA make your rental property sparkle and attract good tenants.

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Ontario Landlords – Nightmare tenant Nina Willis battling with new landlord over 7th eviction

Monday, June 2nd, 2014

 Ontario Landlords – Make Sure You Rent To Great Tenants (And Avoid Nightmare Tenants) With Good Tenant Screening, Including a Credit Check!

Ontario Landlords – Make Sure You Rent To Great Tenants (And Avoid Nightmare Tenants) With Good Tenant Screening, Including a Credit Check!

The story in the Toronto Star last Friday was shocking for many residential landlords across Ontario.

It was about a person the Toronto Star calls a “Tenant from Hell” who is facing being evicted from her Scarborough rental property.

It’s brought a lot of discussion at the Ontario Landlords forum.

Nina Willis is in the process of appealing a Landlord and Tenant Board decision ordering her to either pay rent on time or move out of the rental property she is staying in

The original Landlord and Tenant Board Order told her she had to move by March 2014.

However, she is “appealing” the Order which means she can delay the eviction (and avoid paying rent) for more months until she gets her say in the next court.

She has done this is each of her previous cases. It’s an easy way for tenants to continue to stay in a rental property and live “rent free” for months.

This isn’t the first time the Toronto Star has reported on this tenant and her tactics to rip off small landlords.

The Star says this is the 7th case of Nina Willis being evicted since 2005.

The Ontario Landlords association has also written about this “Tenant From Hell” in the past to warn landlords.

At least seven different landlords who have been cheated out of rent and dragged through the tribunal system. A system that can be expensive, time-consuming and extremely stressful.

Nina’s current Scarborough landlord won’t even talk to the media as they try to evict Nina from their rental property.

Why Do Landlords Rent To Bad Tenants?

No landlord wants to rent to bad tenants.

The worst tenants (meaning tenants who have a plan to rip off small landlords from Day 1 are often very crafty.

For example, Willis will do an Academy Award worthy performance when she first meets a potential landlord.

Bad tenants will be exceptionally friendly when they first meet you.

They will appear to be really “decent people” who will convince you they will pay rent on time and take care of your rental property like it is their own home.

It’s only when you rent to them that you begin to see their true face.

You won’t believe how they change as they accuse you of neglecting maintenance issues and even harassing them.

How Can I Find Good Tenants and Avoid the Bad Ones?

One of Nina’s former landlords is now an OLA member and is very careful to screen her tenants to avoid “tenants from hell.”

One of the best tenant screening tools is a credit check.

Check out the Ontario Landlord Credit Check site for more information on the importance of doing credit checks on tenants. This site was created to help Ontario landlords learn how to find good tenants and avoid tenants from Hell.

How Can a Tenant Credit Check Help Landlords?

Conducting a tenant credit check will give you the essential information you need to know about a potential renter before you rent to them.

This isn’t only important for Ontario landlords, but also key for Alberta landlords and British Columbia landlords who are also facing challenges.

How Can Tenant Credit Checks Help Me Avoid Tenants From Hell?

That’s an excellent question. After all, small landlords are often on tight budgets and conducting a credit check is an extra expense.

Let’s take a closer look at how a tenant credit check can help Ontario landlords find good tenants and avoid tenants from hell.

#1 Current and Past Addresses

A credit check from the Ontario Landlords Association will show you the current and past addresses of your potential tenant.

You don’t have to ‘trust’ what the tenant tells you. You can see the FACTS on the credit report.

You can then make sure you talk to the REAL current and previous landlords and learn the TRUTH about the tenant who wants to rent your rental property.

#2 Current and Past Employment

It’s very common for bad tenants to lie about their employment history.

They lie because they know landlords want to rent to tenants with stable jobs that provide enough income to cover the rent.

A tenant credit check from the Ontario Landlords Association will show you the REAL employment situation of the potential renter.

#3 Financial Responsibility

Bad tenants will smile and tell you they always pay their bills on time.

A tenant credit check will show you the TRUTH.

Do they pay their bills on time? Do they owe anyone money? Are there judgements against them? Are there any collection agencies after them?

Even British Columbia landlords are now recognizing the importance of credit checks as they face some serial bad tenants ripping off landlords in BC.

We often think of Alberta as the best place to own rental properties in Canada. Yet even Alberta landlords are conducting tenant credit checks to make sure they avoid pro tenants who can end up costing landlords tens of thousands of dollars.

How Can I Run a Credit Check On My Prospective Tenants?

In the past running a credit check was complicated and expensive.

Some of the landlord credit check companies out there add on all sorts of extra fees on you and have a complicated start up process.

As a small landlord, you want everything open and up-front.

You also want low fees and a fast and efficient system.

Join the Ontario Landlords Association

For only a one-time registration fee , Ontario landlords can get access to premium credit checks for only $10/check!

That’s right. No annual fee. Just a one-time registration fee.

You can then access premium credit checks foronly $10/check for credit checks that give you a credit score, addresses, employment and all the information you need to make a smart, informed decision on whether or not you will rent to a tenant.

You will even get a recommendation from the credit report.

Ontario Landlords – Bad Tenants Are Out There But You Can Protect Yourself!\

Become a Member of the Ontario Landlords Association and Get Premium Credit Checks For Only $10/check from your Home or Office Computer.

It Really Is the Landlord Deal of a Life Time!

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Ontario Landlords Association Teams Up With the University of Toronto To Help You Find Tenants!

Thursday, May 1st, 2014

 May 1st, 2014

Ontario Landlords Association Teams Up With the University of Toronto

Ontario Landlords Association Members – Find Student Tenants By Advertising on the University of Toronto Housing Services Portal for a Discounted Member Price !

The University of Toronto is a world famous university with lots of international students.

We were fortunate to have Jennifer Radley, the manager of Housing Services for the University of Toronto, provide important tips and advice on how you can become a successful student landlord.

It was very helpful news for Ontario Landlords and must-see reading for anyone interested in renting to students.

You can read the article here: Top Tips for Renting to Students in Ontario.

Lots of Positive Feedback

We had a great amount of positive feedback after we posted the student landlord tips Jennifer provided.

A Toronto landlord wrote in:

“Read the OLA post with all the tips…thanks, it was helpful and I learned from it… Give Jennifer my thanks!”

There was a thankful email from an Ottawa landlord who feels more confident now:

“I’ve been thinking of becoming a landlord for the past few years but haven’t pulled the trigger because of all the ‘Tenant From Hell’ stories. 

I’m now more confident and will focus on renting to student tenants in Ottawa.”

We even had an Alberta Landlord email us this message:

“Good advice wherever you are. Make sure students know you are better than the rest and you care about them.”

The University of Toronto Teams Up With the Ontario Landlords Association

Housing Services for the University of Toronto is a portal for landlords to reach student tenants.

Here are some of the benefits for landlords to advertise at the University of Toronto portal:

Benefits:

#1  Lots of Student Visitors

15,000+ visitors each month, including U of T, George Brown, OCAD, and ESL students, as well as staff and faculty and students of other post-secondary institutions

#2  Pricing Options for Landlords

Various pricing options to meet your needs and save you money

#3  Insider Tips

Insider tips on topics such as creating a more attractive ad, average rental prices in your area, and current legislation

#4  Find Student Tenants for Electives and Sabbaticals

The best place to advertise housing for medical electives and sabbatical rentals

#5  Customer Service

Customer service available to help at (416) 978-8045

Features For Landlords With Ads at the University of Toronto Portal

There is a huge group of good tenants looking for good landlords renting out safe and well-maintained rental properties.

Here are some of the benefits of with the U of T:

Features:

–Create and maintain your own ad

–Online exposure 24/7

–Track how many times your ad has been viewed

–Include extensive details, and up to 10 photos

–Cost effective for landlords:

    • $39.99 for 6 weeks
    • $19.99 to renew
    • $149 for an annual ad (ideal for week-to-week rentals)
    • $349 for an annual multi-unit building ad

Discounts for OLA Members!

Members of the Ontario Landlords Association are fast gaining a reputation as a group of professional small landlords who understand and follow the Residential Tenancies Act and the Ontario Human Rights Code.

Tenants around Ontario know OLA members put our focus on renting out well-maintained and affordable properties.

Members who want to use the University of Toronto portal to find good student tenants will receive a 25% discount on advertising prices!

Ontario Landlords – Are You Thinking of Renting To Students?

Canada landlords from BC to Newfoundland are investing in student rental properties.

Become a Member of the Ontario Landlords Association and Receive a Big Discount To Advertise and Find Great Student Tenants For Your Toronto Rental Property.

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Renting To Students in Ontario

Saturday, March 1st, 2014

March 1st, 2014

Tips On How Can You Become a Successful Student From University of Toronto Housing Services

Tips On How Can You Become a Successful Student Landlord From University of Toronto Housing Services

Residential landlords in Ontario face a lot of challenges.

Whether it’s professional tenants manipulating the system to avoid paying rent or the government 2014 guideline allowing you to raise the rent only 0.8%, the challenges are real and daunting.

(Although you might be exempt and can raise the rent above the guideline if you own new buildings!)

Many existing landlords and new investors have written in with questions regarding renting to students.

After all, students are usually less jaded than older folks and have worked hard to gain entry into university.

With a heavy load of studies and busy social lives they are less inclined to think of ways to bring their landlord to the Landlord and Tenant Board and ‘play the system’.

Examples of students causing major (and expensive) problems for their landlords exist.

Take a look at this story from the Peterborough Examiner.

However, it seems renting to students attending colleges and universities is a profitable and safer way for you to invest in residential rental properties in Ontario.

Many landlords who rent to students have positive things to say about their investment choice on the Ontario Landlords Forum:

“I like renting to students. My houses are downtown near 3 universities in Toronto, so most of my tenants have been students.

Rent is secure, as they usually have OSAP or parental income to cover the rent.

I have indeed had students ask me to change their lightbulbs but I just tell them it is up to them to do that, offer them a ladder, and it isn’t an issue …

The dormitories at school usually only take first year students, and for second year the students have to find their own place (due to lack of space in the dorms to house everyone), so if you can get a group of second year students, you’ve got tenants for 3 more years and then they usually move out.

Best of all…No professional tenants among students…!”

Are You Interested In Renting To Students Yet?

We contacted the University of Toronto for help on getting some tips and advice on what students want from their landlords.

The Manager of Housing Services for the University of Toronto is Jennifer Radley. 

Jennifer provided answers to our questions and we appreciate her assistance. 

10 Tips On How To Be a Successful Student Landlord

Here are some of our questions to Jennifer and her tips.

 #1 What are student tenants looking for in a rental property?

Students are looking for a place that is either close to campus or along a transit line and close to amenities. Ideally, the monthly rent would be within the average rates already listed in our registry and would include utilities. If renting a basement apartment, students look for adequate lighting and windows. Above all, students want a safe, reasonably-maintained rental unit, and a good landlord. 

#2 What are most student tenants looking for when they say they want a “good landlord”?

To students, a good landlord is someone who:

  o     Follows the law (eg. Human Rights Code and Residential Tenancies Act)

  o     Offers affordable rental rates

  o     Repairs and maintains the property as required, in a timely manner 

 #3 What is the most common complaint from U of T students about off-campus landlords?

The most common complaint is landlords not repairing and/or maintaining the property in a timely manner.

The issues brought forward include everything from appliance and plumbing issues to pests and fire/water damage.

#4 Is it a good idea for a landlord to get involved in student tenant vs. student  tenant issues?

We recommend landlords follow the RTA and/or get advice on tenant vs. tenant issues from the Landlord Self-Help Centre and/or the Landlord and Tenant Board.

#5  How can a landlord improve a property to make it more “user friendly” for students?

Based on feedback we receive, the most appealing features are:

 o     Have utilities included in the rental rate (utilities can be quite intimidating to a student,  especially if international)

 o     Bright space/windows

 o     If shared accommodation, should have locks on the bedroom doors

 o     If private, a separate entrance

 o     Bike storage

 o     Pet-friendly

#6  Any tips on how a private landlord can communicate and cooperate with   university housing? (As not all housing services are as cool as the U of T one)

Yes – and thank you! Landlords can visit http://housing.utoronto.ca/Landlords.htm to learn more about our service, subscribe to our bi-annual LandlordNews newsletter, and to register/place an ad.

We are also available via phone 416-978-8045 and email (housing.services@utoronto.ca) during regular office hours to answer questions.

Let other landlords know about our service. 

#7  We hear student tenants are more and more concerned about safety. How can a private off-campus landlord accommodate that? Are things like security cameras a good idea or will student thinks it’s too invasive?

Things such as alarm systems, security cameras (more common in apartment buildings), bolt-locks (rather than doorknob locks), window locks, and good outdoor lighting (eg. motion-sensored) are some ways a landlord can make their property feel safer.

#8 Many of our landlord members are hands-on and not absentee landlords. Do students like landlords who come and do regular safety inspections (with proper notice) or do they prefer landlords stay away?

I think this depends on how often, how much notice is given, and how invasive the inspection is. No tenant, including students, want their landlord entering their room/unit all the time. I believe, however, safety inspections are typically done on an annual basis (unless there is adequate reason for another). In which case, with proper notice, I wouldn’t see that being a problem. This is based on the individual’s preference.  

#9 Should landlords encourage tenants to get insurance?

Yes. We also encourage students to get tenant’s insurance.

#10 Where can landlords who rent to students learn more to become better landlords and have better relations with their student tenants?

U of T Housing Services is a great place to start!

Where Is a Good Place To Invest In Student Rental Properties?

There are a lot of good colleges and universities in Ontario.

For example, Toronto landlords have, as our OLA member wrote, three universities and numerous colleges in the city.

Ottawa landlords have a market of students going to the University of Ottawa and Carleton. 

Hamilton landlords often rent properties out to students at McMaster University.

We will discuss this more thoroughly in future blogs.

Landlords – Is Renting to Students Right For you?

To Discuss This and Other Landlord Topics Welcome to the Ontario Landlords Forum

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Ontario Landlords: Tenant Screening and Tenant Credit Checks

Thursday, January 16th, 2014

 January 17th, 2014

Ontario landlords association tenant credit check 2014

What Are the Rules For Ontario Landlords to Do a Tenant Credit Check the Right Way?

(And What Happens If You Don’t? Because Tenants Are Complaining So Be Careful)

Landlords know the importance of renting to good tenants.

We have written about this before to warn Ontario landlords.

There are a lot of good tenants all over the province and they want to rent from you.

These tenants pay the rent on time and respect you and your rental property.

Landlords big and small are seeking these tenants who follow the rules and cooperate with their landlords for a win-win situation.

It’s especially important since the Ontario Rent Increase Guideline is only 0.8% as a recent Toronto Sun report explained.

Bad Tenants

There is also a large group of bad tenants out there.

Whether you are an Ottawa landlord, a Toronto landlord, own properties a bit north and are a Barrie landlord or anywhere else in the province you have surely heard about the damage bad tenants can do to landlords in Ontario.

These bad tenants know how to manipulate the system and will end up costing you thousands of dollars in losses and months of stress and frustration.

A Supreme Court Justice even said there are too many opportunities for bad tenants to take advantage of good landlords in Ontario. You can read what the judge said at the excellent column by our friend Bob Aaron at the Toronto Star.

Tenant Credit Checks

The Ontario Landlords Association has introduced tenant credit checks and their importance in a professional tenant screening system to thousands of landlords across the province.

We have excellent partners such as Equifax and GARDA.

They are authorized to conduct tenant credit checks and look into your potential tenant’s financial history.

These companies provide tools for landlords to succeed with their rental businesses by helping you rent to good tenants.

Are Some Landlords Doing It Wrong?

Yes, some are.

And you need to be careful.

We have received lots of emails from tenants who are claiming some landlords are obtaining their credit data in a fraudulent manner.

The tenants say their privacy rights have been stomped on by small landlords.

There have also been posts about this from tenants on the Ontario Landlords Forum.

For example a tenant wrote:

I’m looking for some advice on how to deal with a serious situation.

I take great care of my credit profile and my privacy. This year I was forced to look to rent a property near my work. After finding a property I was interested in the landlord said they would do an employment check, reference check and a credit check on me to see if I was qualified. I agreed they could.

Fast forward and I recently checked my credit report. At the time of my application there is now a ‘credit hit’ from a mortgage and real estate agent on my credit score. I did not apply for a mortgage or to buy a house! It is the only ‘credit hit’ for that time period.

I never agreed for a credit check from a mortgage or real estate agent. I never applied for a mortgage or to purchase a house. This will lead future creditors/landlords/anyone to think I wanted to buy my own place and applied for a mortgage. It will also lead to people mistakenly thinking I was refused a mortgage and failed to buy a place of my own.

I only authorized the landlord to do a credit check for the purpose of renting. I would like to know my options because this is a breach of my privacy rights.

With so many emails and an increasing number of tenant posts passionately explaining their serious concerns we decided to contact our partner Equifax Canada.

It seems some landlords are using friends or relatives who are Realtors or mortgage agents or insurance agents to get credit checks done on prospective tenants.

equifax ontario landlords

Our Interview With Equifax Canada

We contacted our partner Equifax Canada and spoke with them about the ‘right way’ for landlords to conduct tenant credit checks.

Here are our questions and the answers that follow:

1. Can I Call my Relative or Friend To Do the Credit Check For My Potential Tenant?

If the landlord uses a mortgage agent, Realtor, etc. to access potential tenants credit data for them, and the tenant didn’t agree and these tenants contact Equifax what will happen?

What are the penalties that could occur?

ANSWER FROM EQUIFAX

No.

Given the nature of the existing credit reporting/privacy legislation and the terms of use (agreement) by the Equifax member, the consumer can report this type of unacceptable activity to the Ministry of Consumer Services, who will then investigate.

Any inappropriate use or breach of contract could lead to termination of membership with Equifax.

 2. Mortgage Agents, Realtors, Insurance Agents, Car Dealerships

Several landlords say they have used friends who are mortgage agents, Realtors, etc. for years to access tenant credit data and nothing happened and there is nothing wrong using this method to obtain credit data on potential tenants.

What is the best response to their claims?

ANSWER FROM EQUIFAX

See above and below for more details.

Equifax must disclose the actual entity that received the file.

3. What About Third Parties to Obtain Credit Data?

Some landlords have a waiver on their application form saying they will use a “third party” to obtain credit data on a potential tenant (they don’t say who will do the check, only that it will be a third party).

They then contact a friend who is a mortgage agent, Realtor, insurance broker, someone who works at a car dealership, etc. to do the credit check on the potential tenant for them. 

They wonder if the waiver clause allows them to use a ‘friend’ is okay.

ANSWER FROM EQUIFAX

The service agreement signed by EACH of our members clearly articulates that they will not “share” a credit file with another entity: the credit file is for their exclusive use ONLY.

Any entity that does share is in violation of this agreement.

4. Tenants Complaining About Unauthorized Credit Checks

Some tenants complain they have a ‘credit hit’ on their credit reports from mortgage agents, insurance agents, etc. which they never agreed to (as they only wanted to rent an apartment). 

How can tenants get these unauthorized credit hits off their records?

ANSWER FROM EQUIFAX

Due to privacy legislation, once Equifax delivers a file to a member, we MUST post an inquiry (by law).

As such, we do not remove these inquiries as they are factual and the consumer has a legal right to know their file has been disclosed.

5. What Can Tenants Do?

Some tenants who have credit hits from people they never authorized have asked if they should contact the Ministry of Consumer Services to make formal complaints that their credit data was obtained fraudulently. They would like advice on this.

ANSWER FROM EQUIFAX

Yes, they should contact the Ministry of Consumer Services who will launch an investigation.

They can reach also reach Equifax directly at the following telephone numbers to lodge a complaint and we will do an investigation:

English: 1-866-828-5961

French: 1-877-323-2598

Ontario Landlords And Tenant Screening 2014

Let’s work together to make 2014 the most successful year ever for landlords across Ontario.

Tenant screening is an essential part of being a successful landlord.

Make sure you follow the rules and find great tenants for your rental properties.

High quality tenant credit companies such as Equifax and GARDA are waiting to assist you.

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