Ontario Landlords Association

Landlord Tips

Tenants are lying about not receiving the N4

What do I do if a tenant I’m serving an N4 to just says they didn’t get it? Even though I mailed or just put it in the mailbox like the Landlord and Tenant Board website says I should.

• Do not mail the N4, personally serve it, whenever possible
• If it goes into the mailbox, ensure that it is a mailbox where they receive ALL of their mail, not just flyers and papers
• If it goes into the mailbox, take a photo of it there.
• If you personally serve it to them, ensure that you can readily identify the party that answers the door, or if not, that the person you serve is at least 18 years of age. Get the name of whoever you serve, if possible, and insert that on the Certificate of Service, the document that confirms when and how service took place.

 

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