In the summer of 2009 my husband and I had to endure a real life nightmare in dealing with a “tenant from hell.” At the time we were going through it, I was on a maternity leave with my infant son, so fortunately for me I was able to make many phone calls while we were dealing with the situation.

I believe the call I made to the Ombudsman’s office helped us in that the LTB was fully aware I had (more…)