Posts Tagged ‘Ontario Landlord and Tenant board’

LTB News To Help You Succeed: Tribunals Ontario Portal – Update

Wednesday, August 3rd, 2022

TO:                 Landlord and Tenant Board Stakeholders

FROM:           Dawn Sullivan, Acting Associate Chair

                       Lindiwe Bridgewater, Acting Registrar

DATE:            August 3, 2022

RE:                 Tribunals Ontario Portal – Update

We are writing to share an update on the Tribunals Ontario Portal.

New process for receiving documents

Over the past two years, the Landlord and Tenant Board (LTB) has made significant progress in modernizing its services at a time where people expect user-friendly and convenient electronic options for interacting with government services.

To that end, we have added a button to the file summary page of the Tribunals Ontario Portal that allows parties to provide consent to receive documents from the LTB via the portal. By default, once a party logs into the portal the button is checked to indicate their consent. A user can uncheck the box if they want to receive communication from the LTB via regular mail. A user can also change their mind at any time about how they want to receive documents from the LTB by logging back into the portal and checking/unchecking the consent button.

If a user never logs on to the portal, they will continue to receive all correspondence from the LTB by regular mail.

Sending all correspondence by email and through the portal has benefits for both the LTB and the parties accessing LTB services. Parties will receive documents faster. The administrative burden is also reduced for LTB staff who track, print and mail out documents. This will allow them to focus on other areas that need attention to improve our service delivery.

We thank you for your continued patience as we actively work to improve our service timelines.

Sincerely,

Dawn Sullivan                                              Lindiwe Bridgewater

Acting Associate Chair                               Acting Registrar

Front Page Toronto Star – Ontario Landlords Campaign Against Discrimination

Tuesday, June 21st, 2022

Let’s Make Sure Every Landlord In Ontario Follows The Human Rights Code And Doesn’t Discriminate in 2022

Many newcomers from around the world are arriving in Canada and deciding to rent a home before buying. Reasons can be to build a credit score to get a mortgage to wisely spending time to learn where they want to live before buying their own place.

Many Ontario landlords were surprised to read a story in the Toronto Star about a tenant applicant who was being discriminated against. Our members are still discussing this now!

This was an applicant most experienced and successful landlords would consider to potentially be an ideal tenant…someone we all want to rent from us!

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