Posts Tagged ‘landlord advocacy’

BC Landlords & Tenants Are Asking For Our Help In Dealing With Pets

Friday, November 3rd, 2017

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You Can Play An Important Role in Helping Improve the Canadian Rental Industry By Sharing Your Experiences To Help BC Landlords And Tenants Create New Rental Policy On The Pet Issue in British Columbia

As part of our “Let’s Improve the Ontario Rental Industry” we have invited landlords and tenants to share their opinions on how we can make these improvements. These opinions are from individual contributors and are not the opinions of the Ontario Landlords Association. We believe by fostering communication between landlords and tenants we can improve the Ontario rental industry.  Landlords and tenants can share your thoughts and opinions by emailing us at In this case let’s help BC Landlords and Tenants!

Let’s Help BC Create Fair Rules for BC Landlords and BC Tenants With Pets

Ontario Landlords know how important it is to work together to come up with ideas and solutions to improve the rental industry. Our members came up with thousands of emails sent in when we made key suggestions to the province on what changes need to be made to improve the Ontario rental industry.

Led by our many experienced and successful landlords we have also come up with thousands of tips and strategies for landlords to succeed. And a key aspect of all the great advice provided to OLA members is how important it is to have a ‘win-win’ business relationship with your tenants.

Experienced landlords know great tenants are looking for great landlords with amazing rental properties. You need to be extremely careful not to rent to bad, unethical tenants who will manipulate the system. These are tenants who will “play games” with you and use the Landlord and Tenant Board to delay evictions.

The good news is the reality is there are lots of great people out there looking to rent a property. These are people who will pay the rent on time, respect the law, and treat you and your rental property with respect.

These great tenants are looking for knowledgeable, professional landlords who not only know the the Landlord and Tenant Board and Residential Tenancy Act, but also are willing to work with their tenant clients for a win-win business relationship!

An Ottawa landlord posted in our members forum:

“A young couple saw my rental and liked it. But they had a bunch of questions for me. The questions where everything to what would happen is something breaks to how to deal with a move out after one year.

I told them I was an OLA member and a professional landlord and answered all their questions clearly based on the law. They were super impressed and decided to rent my condo over the others they saw. They told me “my professionalism made the difference and why they decided to rent my place…because of me!”

By working with your tenants you can create a win-win situation.”

british columbia landlords pets

BC Landlords And Tenants Have Asked For Our Help

These days BC landlords and tenants are having an important debate on dealing with renting to tenants who have pets.

It’s a very important issue out there as the new government is looking at making a lot of big changes in the way the BC rental business is run. Even the media is doing some major reporting on the issue of BC tenants and pets recently.

Let’s Speak Out To Help BC Landlords And Tenants Create New and Fair Rental Policy

Here are some facts about how the “pet situation” is currently in British Columbia:

1. As of now BC Landlords Can Demand “No Pets” to Tenants

While many small landlords will think this make sense it’s important to see the social consequences of this policy.

2. BC Families Forced to “Give Up” Their Pets Who Are Part of Their Family

According to facts provided over 1,700 families who need to rent were forced to give up their pets and companion animals in order to secure a rental property.  It’s a pretty shocking number and it certainly is something that needs to be changed there.

3. Forcing to Abandon a Pet/Family Member Just to Get Accepted For a Rental Isn’t Fair

Many tenants feel landlords need to treat tenants with pets equally with tenants who don’t have pets.

Let’s Help BC Landlords and Tenants Create a Better Rental Industry Based On Your Experiences

BC Landlords and tenants are asking for your help based on your experiences. They want real world advice and not some salaried spokesperson who doesn’t even own rentals speaking down to small landlords.

BC landlords, BC tenants and the provincial government are looking for our feedback to help improve the BC rental industry.

Ontario landlords what are your experiences dealing with tenants with pets?

Many OLA members are pet owners and pet lovers and the current situation in British Columbia needs to change.

However, we advise our BC friends that it’s not as simple as a “make it illegal” for landlords to refuse pets.  It’s complicated and we want to help.

For example what about pet damages?

What if pets bother other tenants?

We want your feedback!

Let’s Help BC Create Fair Rules for BC Landlords and BC Tenants With Pets

There is talk that soon British Columbia landlords will have to follow the Ontario model. In BC some people want a “no pets” policy to be Human Rights Violation and the Residential Tenancy Act to not allow “no pets” policies.

Ontario Landlords know this is a complicated situation and so we ask you to share your thoughts. And sent them soon as new rules and legislation is on the way.

Landlords Have To Supply Air Conditioners to Every Renter?

Thursday, August 9th, 2012

August 10th, 2012


Toronto city council: Proposal could mean mandatory air conditioning for renters

What’s the Story?

Two members of Toronto City Council want to re-evaluate laws determining temperatures for rental units.

Isn’t there already a Law?

Yes, there are laws for minimum temperatures. This means landlords must maintain a certain temperature in their rentals during the Winter months.

So What Is the Concern?

The Councillors have new concerns. First, they want some flexibility in the law stating landlords must keep the heat on until June 1st no matter what the temperature outdoors happens to be.
Sounds Like Good Common Sense!
Yes. As our weather seems to be getting warmer, giving landlords more flexibility is good policy.
What’s their Second Idea?
The second idea is more problematic. It is to write into law tenants have the right to a “maximum” temperature.
Does this Mean They Expect Air Conditioning for Every Renter?
Yes. Councillor Josh Matlow believes it’s time to look into and re-evaluate exactly what are “appropriate” room temperatures in rental units.

Matlow’s motion could lead to legally mandatory air conditioners for ever tenant.  He said his idea might “inconvenience” landlords, however  “it’s not only totally worthwhile, I think it’s a basic right and expectation. It’s not only a quality of life issue it’s a basic health issue.”

Did He Discuss the Costs Involved For this “Idea”?


Certainly Matlow Spoke about How this Would Conflict with His Proposals on Green Energy?


New air conditioning units in all rental properties would lead to a vast increase in energy consumption.

Doesn’t the Residential Tenancy Act (RTA) Cover This Already?

The RTA already allows landlords and tenants to agree to terms that would allow air conditioners to be installed. Tenants pay for the true costs of this service.

So Matlow’s Proposal Wants Landlords to Pay for What Tenants Can Already Get?

Yes.  Tenants can get the service if they pay for it.

Matlow Wants Landlords to “Eat the Costs”

It appears so.

This Proposal Seems Silly and Harmful to Landlords and Tenants!

Yes again.

The Ontario Landlords Association hopes Toronto Council look at the big picture with this proposal.  We ask them to take a look and give sincere consideration to the overall social /economic/environmental impact of their ideas.

Trying to curry tenant votes for the next election, at the expense of our environment and the landlords who provide housing to tenants all over Ontario, is short-sighted, selfish, and destructive.

We hope the Councillors realize this.  We also hope voters realize it.

To discuss this issue welcome to the Ontario Landlord Forums.  The debate over this issue can be found here.

Ontario landlord politics

Tuesday, October 11th, 2011

EZRA LEVANT: “There’s a word for what the OHRC allows- Bigotry”

October 12, 2011


In an opinion column in the Toronto Sun, columnist Ezra Levant commented on the Ontario Human Rights Commission policy on online rental property ads.

Levant explained some of the terms the OHRC policy on online rental ads deemed discriminatory.  These include terms such as “perfect apartment for a student” and “adult building.”

However, Levant describes “…reporter Sarah Boesveld was poking around the website and found 32 apartments that say “only Muslims need apply.” She called up the human rights commission..which said it’s out of its hands.”

What do you think?


Read the original Toronto Sun article here

Discuss this in our Politics forum here


Being a Landlord is a Business

Wednesday, October 5th, 2011

by Margaret Therrien  October 5, 2011


I have been invited to write in this forum and am pleased to respond. First, I must state that I am not authorized to speak for, nor am I paid by any business, political party, organization or entity. My opinions are my own. For the purpose of clarity, the author considers a small landlord to be someone who owns and rents out one or more self contained residential units such as a house, a basement apartment, a duplex, or triplex but not larger than a four-plex. A small landlord may or may not live in one of the units.

Operating a small business in Ontario or in any jurisdiction means that the proprietor must abide by the laws of the land. For most businesses this means that they have to obey employment laws, environmental laws, safety laws and local bylaws. Businesses must deal with an increasing amount of red tape and comply with an increasing number of rules. Some bureaucracy and rules are needed to maintain a civilized society, but, in Ontario the interference of government and the burden of red tape has become a major drain on the productivity of businesses. To put this in perspective, there is apparently a rule specifying what colour a chicken farmer must paint the interior of his barn!

There are honest business people and there are dishonest business people in every sector of the economy. Most businesses (including landlords) treat their customers well and provide the product or service according to the terms of the sale or contract. If they did not, the business would soon not have any customers. A good customer (tenant) is not just someone who pays the invoice (rent) on time; that is only part of the relationship. A good business relationship is a win/win situation. Both are happy and continue the relationship.

Most businesses can choose who to do business with. If a repeat customer constantly complains about the product, and the proprietors efforts to please the customer result in more complaints, the proprietor can choose not to interact with the customer and refuse future business. Businesses must be competitive in the marketplace and price their product accordingly. Two businesses can sign a contract and each side is expected to live up to the contract. If two businesses have a disagreement that they cannot resolve themselves, they can go to court to obtain restitution. In court, they are equals. These are just some of the responsibilities and rights of a business person.

Landlords seem to have more responsibilities than the average business but none of the rights of other businesses.

In the marketplace, one can buy a $200. pair of shoes that are well made and will last for years. One can also buy a $10 pair of shoes that are not of the highest quality. You get what you pay for. This logic does not apply to the residential tenancies business. An individual can rent a low rent unit then turn around and apply to a government board and insist that the less expensive product be upgraded to a much higher standard with no change in the price.

A residential tenant can choose to do business elsewhere and move without permission from a government board: a landlord does not have the right to no longer do business with a tenant.

A customer has the option of finding another product/service with a lower price. Most businesses can increase their prices when warranted or when the market will bear a price increase. Tenants have the option of finding another supplier with a lower price but landlords cannot increase prices at will. If the business is a residential tenancy the government controls what the business person can do.

If a customer of a small business willfully damages the proprietors property it is called vandalism. The police will arrest the individual and usually issue a restraining order barring the person from the premises. In residential housing, the customers, because they are called tenants can damage the property and then get a government paid lawyer to help them at a government funded board to make the business owner fix the damage. The board will often make the proprietor of the business refund some of the payment for past services to the customer due to the “substandard” condition of the proprietors premises (caused by the customer).

In a store, if a customer is harassing other customers, he or she will be told to leave by the proprietor. Police will respond and remove the offending individual. It is in the best interests of the proprietor to remove the bad customer otherwise they will lose their good customers. A landlord has no authority to remove a bad tenant to protect the enjoyment of the good tenants. When it takes months and months of red tape and bureaucracy to finally get permission to evict a bad tenant, the good tenants will have all moved because the landlord could not protect them.

A business can post a sign saying “no dogs allowed except service dogs”. A business does not want a poorly trained dog with an irresponsible owner damaging the property or bothering other customers. A landlord is expected to welcome a tenant’s rottweiler who is aggressive to other customers (tenants) damages the property, defecates in the premises and barks constantly. Other customers are entitled to peaceful enjoyment. A landlord however cannot protect other tenants from situations like this. The landlord cannot do anything without permission from the government board. By the time, the proprietor can obtain an eviction order, the good tenants will have all moved; again the reason for many to move is because the landlord could not protect the good tenants from the bad tenant..

If this sounds like something out of an Orwellian novel, you are not far off the mark. It seems that being a residential landlord in Ontario is no longer a business with rights. Landlords must get approval from Big Brother before taking any action.

In a civilized society there must be protections for people from unfair business practices, however, where residential tenancy legislation is concerned, the pendulum has swung far too far to the left and it is time to bring it back to the middle.

Clearly the current government does not respect residential landlords because the government has created a set of rules, mandatory paperwork, red tape and bureaucracy that make it extremely difficult to run a residential tenancy business. The legislation even overrules contracts (tenancy agreements) between a landlord and a tenant. The government seems to be of the opinion that all landlords are dishonourable people and all tenants are victims. Under the current rules, it is the landlords (and the good tenants) who are the victims. A landlords biggest challenge is to protect good tenants from a bad tenant. There is an old fashioned phrase that says “One bad apple can spoil the whole bushel”.

Many landlords have tried to vent their frustrations with the current mandarins in power. The elected officials in government are not listening and will not likely listen. What is the point of complaining to the very people who authored the odious Residential Tenancies Act and gave a mandate to the Landlord and Tenant Board to be Big Brother. Is it an overstatement to say that bad tenants, backed by the government are holding landlords (and good tenants) hostage?

Small landlords, like most other businesses provide a valued product or service to the community. People need gas stations, grocery stores, barbershops, automotive repair shops and other services but they are not legislated to the point where they cannot close and revamp their business or refuse business. Small landlords are not civil servants who are paid union wages to provide an essential service. Because rental accommodation is needed, the current government has essentially legislated landlords into a status similar to that of an indentured servant.

What can a landlord do?

It is apparent that there is no point in attempting to reason with the current government (Liberal). They have shown themselves to be totally insensitive to the plight of small landlords and the rights of landlords to conduct their business without Big Brother approval of decisions and actions. The current legislation is bad but it will undoubtedly get worse if the Liberals win in October. Here is a twitter quote from a Liberal called @mcguinty4more “Time for landlords to give written explanation why a tenant was denied! No explanation = LTB good! “

Here is another Liberal opinion from @mcguinty4more “Let’s make Law Enforcement evictions stop! Police harassment of tenants must end! NO MORE SHERIFFS! “ Such rhetoric is reprehensible.

We live in a democracy and there is an election in October. A change in government is needed. It is time to fire Big Brother.

Who should landlords support this year in the provincial election; there is no point in scattering our votes amongst the various parties. Each of us gets one vote. In my opinion, the NDP are not likely to empathize with the plight of landlords and are not known for being business savvy. The Green party seems focused on global warming and other environmental issues and are unlikely to form the next government since they currently do not have a single seat. The PC party platform book called “changebook” shows that the party and the leader have their feet on the ground and understand the difficulties of running a business. The PC platform states that they will reduce the red tape involved in running a business. I believe the slogan is “We will be the best friend small business ever had”. These statements are generic. All business people must each interpret the statements in terms of the business that they operate. No party can be expected to provide exact details for every different kind of business. Does the platform say that the rule governing the interior paint colour for chicken barns will be changed or eliminated? No it does not. In politics, the message must be short and simple.

Assuming the PC party forms the next government, small businesses (including landlords) will have a much better chance of being heard.

The Liberals get help, volunteers and massive donations from the big public sector unions such as the teachers. No such body of support exists for the PC party. If landlords want a government that will listen to them then perhaps landlords could help make change happen. There are 107 electoral ridings in Ontario Every single riding has small businesses including small landlords. Find out who your local PC candidate is and volunteer to help; a donation would not hurt either. One months rent from one unit could be a very good investment (yes you get a tax credit).

OLA Member’s Petition Read to the Legislative Assembly of Ontario

Saturday, April 16th, 2011

April, 2011

April 2011

An OLA member made sure her concerns about charging landlords $170 per application (while tenants pay from nothing to $45) were heard! (more…)