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It’s Not “Lobbying” – LTB Asking For Landlord/Tenant Feedback From Our Community Members – Be A Pro Landlord & Keep Aware Of The Latest Changes

Saturday, July 15th, 2023

 MEMORANDUM

TO:                 Landlord and Tenant Board Stakeholders

FROM:           Ian Speers, Associate Chair

                         Lindiwe Bridgewater, Acting Registrar

DATE:            July 2023

RE:                  LTB Updates

We are writing to inform you about LTB updates to our forms, information about the new Videoconference User Feedback Survey and a reminder about email consolidation.

Forms Update:

These updates will help simplify the process and allow us to action certain requests more quickly.

Advance Resolution Request (ARR)

We have removed the Advance Resolution Request (ARR) section on our website and replaced it with a section called: Resolving Matters Without a Hearing.  The ARR form has been replaced with two forms,

  1. Request to Withdraw an Application This form can be used by the applicant if they want to withdraw the application.
  1. Request for a Discontinuance Order Without a Hearing Where the tenant has paid, in full, all arrears and the application fee, the applicant can file this form to request that the application be discontinued.  An L1/L9 update sheet is no longer required (and should not be provided) in support of a request for a discontinuance order. Instead, the applicant makes a declaration and completes a draft order for the Board to review for issuance.

Parties seeking a consent order under section 206 should upload the  Payment Agreement Form as a document type in the portal.  There is no longer a need to also use the ARR form.

As a transition measure, the LTB will continue to accept the current ARR forms until September 30, 2023, after which, any ARR forms submitted will be returned and the applicant will be directed to complete one of the two new forms as appropriate.

Issues a Tenant Intends to Raise at a Rent Arrears Hearing

The LTB has updated the Issues a Tenant Intends to Raise at a Rent Arrears Hearing form to include L10 applications.

Videoconference User Feedback Survey

The LTB has implemented a Videoconference User Feedback Survey for proceedings held on Zoom.

The survey, which is in place at all tribunals within Tribunals Ontario, asks hearing participants for feedback related to their technical experience using Zoom.

At the end of each hearing, or any proceeding on Zoom, participants will receive a pop-up message that asks if they want to complete the survey. If they want to participate, they will be redirected to a Tribunals Ontario webpage where they can complete the survey in either French or English. The survey is anonymous.

We note the survey is aimed at those participating in a Zoom hearing by video. Those participating by phone will not receive the survey link. We are currently working on a process for distributing a survey to those participating by phone.

The survey will provide valuable insight and will help Tribunals Ontario and the LTB improve the videoconference experience for those who come before our tribunal.

Email Consolidation

As reminder, effective July 10, 2023, the Landlord and Tenant Board regional email office addresses are no longer accepting emails. Parties can use LTB@ontario.ca to contact the LTB for file-specific inquiries or requests. An operational update will be added to our website on July 10 with more details.

Sincerely,

Ian Speers                                                   Lindiwe Bridgewater

Associate Chair                                           Acting Registrar

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Public Consultation on the Next Edition of The Ontario Fire Code – OLA Community Association Members Want To Help Make Rentals “Fire-Safe” And Protect Our Tenants!

Saturday, July 1st, 2023

OLA Community Association Members have played a key role in saving lives by educating small landlords to ensure their rentals are up to code and “fire safe” for over a decade.

We continue to make sure Tenants are safe and tragedies are avoided by educating landlords on the importance of making your rental units safe, legal and you take a super active role in ensuring your renters are are not in danger.

Let’s keep working (as we have for over a decade) on the importance to make your rents safe and secure!

Please make sure our community members continue to work hard to create super safe homes for our tenant clients and work hard for rules and policies that protect good landlords and those who rent our properties.

Share your individual experiences and advice and recommendations and let’s improve the Ontario rental industry and protect Tenants!

—–

Ministry of the Solicitor General     

Office of the Fire Marshal

25 Morton Shulman Avenue

2nd Floor

Toronto ON  M3M 0B1

Dear Stakeholders:

RE:     Public Consultation on the Next Edition of The Ontario Fire Code

The Ministry of the Solicitor General is currently seeking input on proposed changes for the next edition of the Ontario Fire Code, O. Reg. 213/07 made under the Fire Protection and Prevention Act, 1997.

The proposed changes to the Ontario Fire Code focus on improving harmonization with the 2020 National Fire Code, aligning with recent changes to the Ontario Building Code, strengthening fire safety by addressing known fire safety risks, and addressing administrative, consequential, and minor technical issues in the code.

Between May 29 and July 13, 2023, stakeholders are invited to participate in the public consultation and provide feedback on the proposed changes, as well as on potential costs and impacts related to these proposals.

Proposed changes are available for review and comment via the Ontario Regulatory Registry at the following link: 2023 Ontario Fire Code (ontariocanada.com)

We encourage you to share this message and the enclosed link with individuals or organizations within your sector.

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Small Landlords Campaign To Make Sure Our Tenants “BEAT THE HEAT”

Sunday, August 14th, 2022

Experienced and successful small Ontario landlords know how important it is to rent to good long term tenants.

How Do You Keep Your Tenants Renting From You?

The key is to have a great property at an affordable price and then take care of your tenants and treat them like the 5 star clients they are.

Our members were shocked reading a story about how some corporate landlords were trying to evict their long term tenants just because they wanted a comfortable living environment and wanted to keep their air conditioners.

This is not how the landlord-tenant relationship should work

Unlike some corporate landlords who want to evict their tenants due to having air conditioners, we want to help our tenants “beat the heat” and be as comfortable in the summer as they are in winter. Many small landlords used to rent and we want to give our tenants what we always wanted.

Our Members are discussing this and already some great advice has popped up. For example:

“I make sure my windows are large and wide and with screens to keep out the mosquitos. My tenants appreciate the wind and breeze and it keeps them comfy and happy.”

“I own a single family home with central air. The tenants pay for their own usage and it’s been a win-win situation for years. Having central air is very attractive to prospective tenants.”

“Having efficient air conditioners in my units has led lots of great applicants wanting to rent from me.  Who wants to rent from a place that is too hot? That would suck!”

“I rented for years before buying my property and know how much I appreciated my landlord supplying an a/c when I couldn’t even afford one. Awesome landlord! I am now that Awesome landlord and making sure my tenants are happy!”

“I make sure my tenants know they can contact me whenever they want if they have any problems. If it’s too hot and the a/c is not working I make it a priority to get it fixed. Who can sleep when the whole world is getting hotter due to climate change!”

Working With Your Tenants Is Essential

By working together on all issues seeking win-win results small landlords can be very successful. While corporate landlords are often rigid, realizing that our tenants are human beings and our five-star clients and working together is the way to make your small “mom and pop” rental properties a success.

Join Our Community And Become A Successful Landlord

Join us in helping tenants “Beat The Heat” as small ‘mom and pop’ landlords in our community continue to lead the way to improve the rental industry for landlord-tenant fair relationships.

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LTB News To Help You Succeed: Tribunals Ontario Portal – Update

Wednesday, August 3rd, 2022

TO:                 Landlord and Tenant Board Stakeholders

FROM:           Dawn Sullivan, Acting Associate Chair

                       Lindiwe Bridgewater, Acting Registrar

DATE:            August 3, 2022

RE:                 Tribunals Ontario Portal – Update

We are writing to share an update on the Tribunals Ontario Portal.

New process for receiving documents

Over the past two years, the Landlord and Tenant Board (LTB) has made significant progress in modernizing its services at a time where people expect user-friendly and convenient electronic options for interacting with government services.

To that end, we have added a button to the file summary page of the Tribunals Ontario Portal that allows parties to provide consent to receive documents from the LTB via the portal. By default, once a party logs into the portal the button is checked to indicate their consent. A user can uncheck the box if they want to receive communication from the LTB via regular mail. A user can also change their mind at any time about how they want to receive documents from the LTB by logging back into the portal and checking/unchecking the consent button.

If a user never logs on to the portal, they will continue to receive all correspondence from the LTB by regular mail.

Sending all correspondence by email and through the portal has benefits for both the LTB and the parties accessing LTB services. Parties will receive documents faster. The administrative burden is also reduced for LTB staff who track, print and mail out documents. This will allow them to focus on other areas that need attention to improve our service delivery.

We thank you for your continued patience as we actively work to improve our service timelines.

Sincerely,

Dawn Sullivan                                              Lindiwe Bridgewater

Acting Associate Chair                               Acting Registrar

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Announcement on Provincewide Emergency Brake

Friday, April 2nd, 2021

TO:                 Ontario Landlord Association Stakeholders

FROM:           Karen Restoule, Associate Chair

                       Lynn Dicaire, Registrar

RE:                Announcement on Provincewide Emergency Brake

Today, the provincial government announced it’s imposing a province wide emergency brake that will take effective Saturday, April 3, 2021, at 12:01 a.m. and in place for at least four weeks across the province.

At this time, the Landlord and Tenant Board (LTB) will continue to hold hearings for all types of applications and issue orders, including orders for evictions. This will help ensure that tenants and landlords seeking resolution from the LTB are provided access to justice with minimal service delays.

The LTB will continue to conduct hearings by videoconference, phone or in writing to protect the health and safety of Ontarians.

We continue to encourage landlords and tenants to work together to resolve their disputes during this challenging time.

The LTB is carefully monitoring the situation and operational changes, if any, will be posted to our website. Thank you for your ongoing patience and cooperation. We remain committed to providing fair, effective and timely access to justice.

Sincerely,

Karen Restoule                    Lynn Dicaire

Associate Chair                    Registrar

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Posted in Landlord and Tenant News, landlord solutions, landlord tenant board ontario, landlordcreditbureau, naborly, Ontario landlord credit check, Ontario Residential Tenancies Act | Comments Off on Announcement on Provincewide Emergency Brake

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