Ontario Landlords Association

Landlord & Tenant Board Videos

The Landlord and Tenant Board has created some videos which can help small scale landlords gain a better understanding of the process. To see the original videos go to the Landlord and Tenant Board website at ltb.gov.on.ca

Information on the Landlord and Tenant Board

The Ontario Residential Tenancies Act, 2006 covers most residential rental units including care homes, mobile homes, and boarding and houses. This law sets out the rights and responsibilities of landlords and tenants who rent residential properties. The Landlord and Tenant Board administers the Residential Tenancies Act, 2006 (the Act).

For small scale landlords the Act can be confusing and the Landlord and Tenant Board can be extremely intimidating.

This is especially so because all tenants (no matter what their level of income) can receive free legal help before Hearings. Furthermore, while large corporate landlords can afford high priced legal representatives, most small scale landlords must represent themselves.



How to file an Application with the Landlord and Tenant Board

Our most experienced landlords agree: if you become a landlord in Ontario for the long-haul, or increase the number of units you own, you will eventually be faced with filing an application with the Board.

You must be very careful in filling out all applications and forms. One mistake could lead you to have to start the process all over again…even if you are months into your case.

Whether it’s an N4, N5, L1, L9, or something else, take care in making sure all the correct information is submitted to the Landlord and Tenant Board.



Using “Mediation” at the Landlord and Tenant Board

Prior to your Hearing, landlords and tenants have the option to attempt to mediate their differences. In mediation, a Board member helps the landlord and the tenant talk about their tenancy issues and perhaps resolve them.



How to Prepare for your Hearing at the Landlord and Tenant Board

Once you (or your tenant) has made an application, you will be scheduled to have a Hearing. This is the last stage of the process involving the Landlord and Tenant Board.

You should prepare very carefully. Create a timeline. Gather your evidence. Prepare to counter the other party’s accusations or excuses.



Your Hearing at the Landlord and Tenant Board

On the day of your Hearing you have to sign in to make sure the Board is aware of your attendance. Tenants have the opportunity to receive free legal advice from Tenant Duty Counsel. As a landlord, you don’t receive the same.